My Cart

Close

Free Shipping at 59€

Please find below our full Terms & Conditions, our Legal Notice details as well as our "Cooki" policy as excerpt of our Terms and Notice for easier access.

Let us know should ou have any questions hello@greenbeautybites.com 

Terms & Conditions

Terms & ConditionsConfidentiality Policyfor the website www.greenbeautybites.com

Last Update: Novembre 2018.

The following Terms and Conditions are a translation of the actual and legally bidding "Conditions Générales de Vente" in French (available at the bottom of these Terms as a PDF file). This translation is for your comfort only. This is an unofficial translation. GreenBeautyBites cannot be held responsible for any error or translation mistake.

The following Terms and Conditions govern the relationships between,

on the one hand, "Green Beauty Bites", commercial name of the company GBB SARL, registered at the Colmar Trade and Companies Register (Registre du Commerce et des Sociétés of Colmar, also known as RCS Colmar) under the SIREN number 844 200 071, with headquarters located at the following address: 16, rue de la Couronne - 68340 RIQUEWIHR France, named hereafter "the Vendor",

on the other hand, all customers, both physical and legal entities, making a purchase on the website www.greenbeautybites.com , hereafter named "the Buyer".


The website www.greenbeautybites.com will be named "the Website" hereafter.

The Vendor and the Buyer will be collectively called “the Parties”and individually named “Party” hereafter.

The Vendor can be reached by email at the following address: hello@greenbeautybites.com or by phone at the number +33 (0)986 463 760 (French landline).

The Vendor has an e-commerce activity of sale of organic and/or natural cosmetics products and services, for the exclusive use of end consumers.

The products and services are sold through the Website, on which the selection of the products and services offered can be seen, exhaustive on the day of the visit, as well as their descriptions.

The object of this Terms & Conditions are:


on the one hand, to determine the rights and obligations of the Parties within the online-sale contract of the products offered by the Vendor,on the other hand, to inform any potential Buyer of the terms and conditions that regulate the sale and delivery by the Vendor of the products ordered on the Website.

These Terms & Conditions ("Terms") apply to all sales of products and services, carried out through the Website, the Website being integral part of the contract between the Parties.

The Vendor reserves the right to modify these Terms at any time, with a new version published on the Website and available at any moment.

The Terms to be applied are the ones in effect at the time of the order’s payment.

These Terms are available for consultation on the Website, at the foot of every page (access through the link « EVERYTHING LEGAL », tab "Terms and Conditions"), or at the following address: https://www.greenbeautybites.com/pages/legal, tab “Terms and Conditions”.

The Vendor makes sure that their acceptance is clear and without reservation, by setting up a box to check and a validation click when ordering.

The Buyer confirms having read and acknowledge the whole Terms, and if applicable, the Particular Conditions of Sales of a product or service, without restriction nor reserve.

The Buyer solemnly swears that he is legally able, under French law, to enter into a contract, or that he legitimately represents the person or legal entity for which he acts.

Unless proven otherwise, the data recorded by the Vendor is the proof of all transactions between the Parties.

All prices displayed on the Website are in Euro (€), all applicable taxes on the day of the order included, unless otherwise instructed.

The prices take into account all potential reduction if applicable.

They don’t include the potential shipping costs, which will be shown during the order process.

The possibility to display the prices in other currencies than Euros is for information purpose only, as the payment of all orders will be done only in Euros (€) at checkout.

The Vendor reserves the right to modify any price at any moment, for the future.

a. Shipping costs

The shipping costs (unless otherwise specified) are charged in addition to the total order amount. They will be shown to the Buyer before the final validation of the order.

Their cost will vary depending on the chosen carrier by the Buyer, the shipping option, the total order amount, and the country of shipping.

For more details on the shipping and shipping costs, please go to Article 8 of these Terms.

b. Discounts

Discounts codes, when applicable: 
- can be used once per Buyer. 
- do not apply to past orders. 
- are valid only while supplies last. 

In the event several discount codes are available, only one discount code can be applied per order. 

The Vendor reserves the right to modify or cancel the promotion details without notice, for the future. 

Are excluded from discounts, unless otherwise specified : custom samples, gift cards, products by Alga Maris, Biosolis, Hurraw, Max and Me, Savor Beauty.

c. Case of Shipping outside the European Union and Overseas Departments and Territories

For all products shipped outside the European Union and/or Overseas Departments and Territories, the prices will be excluding all taxes legally applicable in France, taking into account any reduction, if applicable. This price excluding French taxes will be visible only at checkout, when the shipping country has been completed.

The potential shipping costs will be added if necessary.

For shipping outside the European Union and/or Overseas Departments and Territories, custom duties or other local taxes, import duties, State taxes, etc… (non-exhaustive list) are likely to be due, in some cases.

Those duties and taxes are outside the scope of the Vendor.

They have to be borne by the Buyer, and are the Buyer’s responsibility (declarations, payment to the relevant authorities, etc…).

The Vendor invite the Buyer to take all necessary measures to request information from the relevant local authorities.

a. Essential Product Features

In compliance with article L 111-1 of the French Consumer Code, the Buyer can, before ordering, review on the Website, the essential features of the product or products he wishes to order, as well as their respective prices.

The Vendor endeavours to present and describe his products in the most precise and correct fashion, to keep them up-to-date. Nevertheless, the Vendor cannot be held accountable for a potential error or omission, and such a mistake doesn’t engage his liability.

The Parties agree that all illustrations, drawings, pictures and descriptions of the displayed products have no contractual value.

In the event a supplier modifies the graphic design of a product, this will not engage the liability of the Vendor, nor affect the validity of the sale.


b. Advice on Products and Responsibilities

The Buyer acknowledges that he received the necessary advice and information to ensure that the offer meets his requirements.

The advices expressed on the Website, on the product pages, the blog articles, the knowledge databases, etc… are provided strictly for information purposes, and in no way can they replace medical diagnosis or clinic consultation, nor replace a medical treatment.

Consequently, the Vendor cannot guarantee the Buyer full satisfaction regarding the advices resulting from the use of the Website’s tools, and cannot be held responsible as for the use the Buyer might do with them.

For additional information or if there is any doubt, it is recommended to the Buyer to seek medical advice from his practitioner.

As well, the Vendor cannot be held accountable for all indirect or special injuries or harms steaming from a negligence, failure or clumsiness of the Buyer, or from a wrong use of the products sold on the Website.


c. Product Availability

The Vendor commits to fulfilling the Buyer’s order within the limit of available product stock.

Failing that, the Vendor will inform the Buyer.

The Buyer can check the availability of each product directly on the Website.

An out-of-stock product, or quantity higher than inventory, cannot be ordered by the Buyer on the Website.

In the event the order might still go through, the Vendor would inform the Buyer through email or mail, as soon as possible, so that the Buyer can choose to either wait for the product to be back in stock or ask for reimbursement.

The Vendor reserves the right to change the product selection, particularly depending on suppliers’ constraints.

a. Ordering Information

While browsing the Website, the Buyer wishing to order one or several products can do so by clicking on the button designed to add the desired product to the car, after selecting, if necessary its options (size, color, quantity)

The Buyer can then continue his browsing and select other products, or click on the cart link (top right of the screen) to see its content, reprising all elements of his order: selected products with their options if applicable, chosen quantities, total amount of the order, as well as a link to these Terms and a check box that he has to click to acknowledge his full agreement of these Terms, in order to pursue his checkout.

On the following page of the order checkout, after having filled the shipping address of the order (either manually as a guest checkout or by login into the client account and choosing an address) the Buyer will be able to see the shipping options and pertaining costs available to him, before choosing his payment method and the final confirmation of the order.

During the checkout process, until the payment of the order under the conditions laid down in these Terms, the Buyer is able, at any time, to reconsider his order, complete it, modify it, cancel it, as long as it is not confirmed definitively.


b. Conclusion of the on-line contract

The Buyer acknowledges having received detailed information on the essential features of the product(s), the shipping costs as well as the methods of payment, shipping and contract fulfilment, before validating his order on the Website.

The contractual information is presented in detail and in French (here in the “Terms and Conditions” tab), as well as this translation in English for your comfort and for information purpose only (see the French version for the legally binding Terms & Conditions).

In accordance with French law, these Terms will be accessible and need clear confirmation by the Buyer when confirming the order on the cart page.

In order to fulfil his order, the Buyer has to follow a succession of specific steps for each product. Nevertheless, the following steps are invariable for all products:

➢ Information on the essential features of the Products, on the Product page (Article 4 of these Terms);

➢ Choice of the Product, and if applicable, its options, as well as filling the Client essential data (identification, address…);

➢ Acceptance of these Terms & Conditions;

➢ Control of the order’s elements, and if necessary, correction of the mistakes;

➢ Following instructions for the shipping and payment method choices. (Article 7 of these Terms);

➢ The Buyer will then receive, as soon as possible, an email confirmation of the order payment, as well as a receipt confirmation and summary of the order, with a link to a .pdf version of these Terms.

➢ Delivery of the products (Article 8 of these Terms)

The Vendor monitors all orders that have been confirmed on the Website.

Within this monitoring, if the Client Service spots an anomaly, the Vendor reserves the right to ask the Buyer (before processing the order) additional information (proof of address of the Buyer, copy of the ID of the Buyer…) in order to check the legitimacy of the order.

In case the Buyer doesn’t answer within fifteen (15) days following the Vendor’s contact, the order will be cancelled, and the Vendor will then reimburse the Buyer within fourteen (14) days following the end of the above-mentioned period, through the same payment method originally used by the Buyer for the order.

The Vendor reserves the right to turn down an order, for example in case of an abnormal request, fraudulent attempt or undertaken in bad faith, for any order from a Client with whom a dispute on a previous order’s payment exists or for any legitimate reason.

The Products remain the Vendor’s property until full payment of the price by the Buyer.

a. General points

The amount owed by the Buyer is the amount displayed on the order’s summary, as shown on the dedicated web pages during checkout and on the receipt passed afterwards by email to the Buyer.

The full payment is due immediately at the time of order, even in the case of pre-ordered products.

All orders are payable in Euros (€) only.

b. Choice of the payment methods

The Buyer can choose between the following payment methods:

1. Card (Debit Cart, Mastercard or Visa),

In the event of a payment by card, the cards from banking establishment outside France must necessarily be international cards (Mastercard or Visa).

For other card types, please see below.


2. PayPal,

In the event of a payment through PayPal, the Buyer can, in addition to bank transfer, benefit from all the card types available and registered on his PayPal account:

Maestro, Discover, American Express, Aurore, Cofinoga and 4Etoiles (in France).


3. Amazon Pay,

In the event of a payment through Amazon Pay, the Buyer uses its personal Amazon Pay account and bears all pertaining costs.


4. Bank Transfer,

All applicable transfer fees are paid by the Buyer.

The banking details will be provided to the Buyer after he validates the method of payment during checkout.

In the event of a payment by bank transfer, the Buyer has seven (7) days from the date of the order to send the total order amount to the Vendor.

After this period, the order will be cancelled if no transfer has been received.

The order will be processed and fulfilled only after receipt of the order amount on the Vendor bank account.


c. Commitment

Once the payment validated by the Buyer, the transaction is immediately processed and debited after verifying the information received.

In accordance with article L. 132-2 of the French Monetary and Financial Code, the commitment to pay given by card is final.

By passing his banking information during checkout, the Buyer gives the Vendor permission to debit the card account of the total amount of the order.

The Buyer confirms he has all the necessary authorizations to use the method of payment he chooses, and that he his is legally entitled to use it.


d. Default of payment

In the event of an error or a default of payment by card, or bank transfer, the sale is immediately cancelled without further formality, as well as the order.


e. Payment security

When making a direct payment through the Website (by card), the card information is encrypted (SSL) and stored (encoding AES-256) by the Website host, Shopify Inc., only for the time necessary to validate the transaction, while keeping in line with the industry security standards PCI-DSS (Payment Cart Industry Data Security Standard).

Those standards are supervised by the PCI Security Standards Council, a joint organization founded by American Express, Discover Financial Services, JCB International, MasterCard et Visa, Inc. .

As soon as the transaction is complete, the card information is immediately deleted by the Website host, Shopify Inc.

The secured payment is then processed by our specialized payment service provider, PayBox Verifone, an intermediate payment platform, well-known and recognized in e-commerce.

The various stages of the payment process between the purchaser and PayBox Verifone are fully encrypted and protected.

This means that information linked to the order and the bankcard number do not circulate unencrypted on the internet.

The bankcard number is not printed out onto any documents, invoices or credit card receipts.The Vendor does not have access to the card numbers.

Moreover, the Vendor decided to subscribe to an additional security protocol, the 3D secure protocol, an authentication payment system which enables to guarantee the Buyer an optimal security level when buying online.

When paying with the card, the Buyer’s banking establishment will verify the identity of the cardholder before validating the transaction.

If the chosen method of payment is PayPal, the Buyer will benefit from all the security measures set up by PayPal (data protection, encryption, 3D Secure protocol…)

The products are delivered to the shipping address provided or chosen by the Buyer when ordering.

When choosing a shipping option to a Pick-up location, a retail business address or a post-office, if the Buyer didn’t expressly ask for a specific location on the dedicated commentary section on the cart page, or just after the order by notifying the Client Service (on the contact page, or by email at the following address: commande@greenbeautybites.com), the Vendor will choose the closest Pick-up location, retail business address or post-office according to the billing address provided by the Buyer.

In the event of an error in the wording of the address, making delivery at the provided address impossible, the additional shipping fees incurred will be charged to the Buyer.


a. Dispatch times

The Vendor commits to do everything possible to ship any order received before 10am (French time) on the same day. Sample Orders are prepared fresh two times a week, on Tuesday & Thursday.

In the event the order cannot be shipped on the same day, it will be shipped within one working day (24 hours), subject to product availability.

All orders made on Saturday, Sunday or French Bank Holidays will be shipped the following working day.

In the event the Vendor, during a limited time, cannot honour this 24-hour-shipping commitment, he commits to let the Buyer know beforehand, in a visible manner detailing the dispatching times to take into account during this specific period.


b. Delivery times

The Products are delivered by the French postal services (La Poste) or by a specialized service provider (depending on the selected choices or options) (hereafter called “the Carrier”).


1. Home Delivery

In the event of the Buyer’s absence at the time of the delivery, the Carrier will leave a delivery notice to the Buyer. The Buyer must then contact the Carrier to fix a new delivery date.

The Buyer is informed that the parcel will be kept on-hold by the Carrier for a duration of five (5) to ten (10) working days after the first delivery attempt.


2. Pick-up location, business retail address or Post-office Delivery

Depending on the Carrier, the Buyer is informed by SMS or email that the parcel is arrived and available at the location, Pick-up address, Business Retail address or Post-office.

The Buyer is informed that the parcel will be kept on-hold at the location for a duration of five (5) to ten (10) working days after the first notification.

In the event the parcel is sent back to the Vendor, the ordered products are reimbursed to the Buyer. The Buyer bears the cost of the initial shipping costs. If the Buyer wishes for a new delivery, he will have to place a new order.


c. Delivery options and prices

The Buyer can choose between the below shipping options:

France (Mainland and Corsica), and Monaco

- Zone A :

Belgium, Germany, Luxembourg, Netherlands.

- Zone B :

Austria, Denmark, Finland, Ireland, Italy, Portugal, Spain, Sweden, Switzerland, United-Kingdom.

- Zone C :

Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faeroe Islands, French Guiana, Georgia, Greece, Guadeloupe, Hungary, Iceland, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Martinique, Mayotte, Morocco, Norway, Poland, Reunion, Romania, St Barthélémy, St Martin, St Pierre and Miquelon, Slovakia, Slovenia, Tunisia, Turkey.

- Zone D :

Australia, Canada, China, French Polynesia, French Southern Territories, Hong-Kong, India, Israel, Japan, Lebanon, New Caledonia, Singapore, South Korea, Thailand, United-States, Vietnam, Wallis and Futuna.

Zone E :

Argentina, Bahrain, Brazil, Chile, Colombia, Côte d’Ivoire, Djibouti, Egypt, Indonesia, Jordan, Kuwait, Macao, Malaysia, Mali, Mauritius, Mexico, New Zealand, Niger, Nigeria, Oman, Peru, Philippines, Qatar, Republic of Cameroon, Saudi Arabia, Seychelles, South Africa, Syria, Taiwan, United Arab Emirates, Venezuela.

Non-insured shipment options won't qualify for refund, reshipment or any compensation should the parcel be lost or stolen by the Transporter or a third party.



All expressed time-limits are average delivery times.

The delivery times are the Carrier sole responsibility, the Vendor cannot in any circumstances be held responsible in case of failure to respect the expressed delivery time-limits.


d. Receipt

Every delivery is deemed to have been carried out when the parcel is handed over to the Buyer by the Carrier, delivery proof as per Carrier’s tracking data.

It is the Buyer responsibility to notify the Carrier of any reservation on the parcel delivered, in a clear and complete manner, and/or to confirm it to the Carrier in the following three (3) working days after delivery by a letter with return-receipt.

Any such reservation/notification must in parallel, and as soon as possible, be communicated to the Client Service of the Vendor (by email at the following address: commande@greenbeautybites.com ). A copy of the claim addressed to the Carrier must be enclosed.

The Vendor reminds the Buyer that the risks of loss and deterioration of the products are transferred to him as soon as he takes possession of the products.


e. Delays

The Buyer must communicate any delay in delivery as soon as possible through an electronic message to the Vendor’s Client Service (contact page or by email at the following address: commande@greenbeautybites.com ), in order for the Vendor to investigate with the Carrier.

The Buyer is told that the length of an investigation is unpredictable and can be lengthy, the Vendor having no control over its completion.

If, during the investigation, the order is rediscovered, it will immediately be dispatched again to the original shipping address of the order.

If, the outcome of the investigation confirms the loss of the parcel, the Vendor will, at his own expense, proceed to a new shipping of the order’s products to the Buyer, or, in case of final unavailability, reimburse the Buyer of the according amount, through the same method of payment originally used in the order.

In the event of a shipping delay leading to exceed the maximum delivery time of thirty (30) days after the day of the order, the Buyer has the possibility to cancel the contract using the terms and conditions stipulated in the article L 138-2 of the French Consumer Code.

In order to do this, the Buyer will need to contact the Client Service, on the contact page or by email at the following address: commande@greenbeautybites.com, mentioning “Order Termination” and the affected order’s reference.

The Vendor will then proceed to reimburse the order and all initial fees (initial shipping fees) using the terms and conditions stipulated in the article L 138-3 of the French Consumer Code, within a maximum of fourteen (14) calendar days after receiving the termination request, with no other compensation taken into consideration.


f. Tracking

The Vendor provides a phone number, +33 (0)986 463 760, French landline, for order tracking, phone number also available in the email receipt and summary of the order.

Unless otherwise stipulated, the rights granted by these Terms and Conditions are only applicable to the natural person entering into this order contract (or the natural person holder of the email address used for the order).


a. Cancellation

The Buyer has the right to cancel his order as soon the order is completed and validated, without any explanation as long as it hasn’t been dispatched yet.


b. Withdrawal Right

If the order has already been dispatched, in accordance with the article L. 121-20 of the French Consumer Code, the Buyer has a period of fourteen (14) full calendar days from the delivery of his order, to exercise his withdrawal right without the need to justify his motive and without incurring penalties.

The cosmetic products concerned by this disposition are only the products that are still whole, unused and sealed, in their intact original packaging, with all accessories.

In the event the above-mentioned withdrawal right is exercised, only the price of the concerned products and the standard shipping costs (meaning the least expensive shipping costs available on the Website) in proportion to the returned products will be reimbursed. The return shipping costs are borne by the Buyer.

In the event of an order qualifying for free-shipping, if the remaining products after exercising the above-mentioned withdrawal right do not qualify for free shipping, the amount of the shipping fees will be deducted from the amount of the returned products.


c. Procedure

The right of cancellation as well as the right of withdrawal may be exercised by following the procedure below:

The Buyer contacts the Client Service by email at the following address: commande@greenbeautybites.comHe should indicate in the email object: « Order Cancellation» or «Withdrawal »In the email text, the Buyer provides the affected order number, as well as its dispatch state (“not shipped” or “delivered to the Buyer”), and, in case of withdrawal, the products targeted.

It is also possible for the Buyer, if he wishes, to just attach to this email the “Withdrawal Form”, completed with his information, form that he can find on the Website at the following address: https://www.greenbeautybites.com/pages/Legal , tab “Forms”

Following steps, depending on your order’s dispatch status:

Order Cancellation (if the order has not yet been dispatched) :

4a. An email acknowledging receipt of the request will be sent to the Buyer, confirming awareness of the Buyer’s request by the Vendor.

5a. The order will immediately be cancelled and the Buyer will be reimbursed through the same method of payment originally used for the order, within a maximum of fourteen (14) calendar days after receiving the cancellation request.

Withdrawal right (if the order has been delivered to the Buyer):

4b. An email acknowledging receipt of the withdrawal request will be sent to the Buyer, confirming awareness of the Buyer’s request by the Vendor, with the elements provided by the Buyer and (if not attached in the original request) forwarding the “Withdrawal Form” to be completed, signed and sent back with the products. (Form also available at the following address: https://www.greenbeautybites.com/pages/Legal, tab “Forms”)

5b. The Buyer sends back the products to be returned, within fourteen (14) calendar days carefully wrapped and protected, by registered shipping, at the following address:

Green Beauty Bites

16, rue de la Couronne

68340 RIQUEWIHR – France

The products to be returned are to be in their original state, whole (accessories, notice, protective film…), unused and sealed, in their original packaging intact, ready for sale as new.

The “Withdrawal Form” must be completed, signed and added to the return parcel.

The return shipping costs are to be borne by the Buyer.

No claim will be recognized for returns done without registered shipping.

6b. After receipt of the returned products by the Vendor and validation of their correct condition by the Client Service, the Buyer will be reimbursed through the same method of payment originally used for the order, within a maximum of fourteen (14) calendar days after receipt of the returned products, date of receipt as per Carrier’s tracking data.

In accordance with the articles L 211-4 et seq of the French Consumer Code, the Vendor is required to deliver goods true to the order made by the Buyer, and is responsible for any lack of conformity existing at the time of delivery of the goods.

As such, to comply with the contract, the goods must:

1° Be appropriate for the use normally expected for such an article and, if necessary:

- correspond with the description given by the Vendor and have the qualities shown to the Buyer in the form of a sample or model;

- have the qualities that a Buyer might legitimately expect in view of public statements made by the Vendor, the supplier or his/her representative in advertising or labelling;

2° Or have the characteristics defined by mutual agreement by the Parties or be appropriate for any special use sought by the Buyer that has been brought to the notice of the Vendor and which the latter has accepted.

If the delivered products are not compliant with the order, only the cosmetic products in their original state, whole (accessories, notice, protective film…), unused and sealed, in their intact original packaging, will be accepted in return.

Furthermore, in compliance with article 1641 of the French Civil Code, the Vendor guarantees the sold product against hidden defects which render it unfit for the use for which it was intended, or which so impair that use that the Buyer would not have acquired it or would have paid a lower price, had he known of them.

If the delivered products are not compliant with the Buyer’s order, or if the Buyer is faced with a hidden defect in one or several of the ordered products, the Buyer must then send an email to the Vendor’s Client Service at the following address: commande@greenbeautybites.com in order to notify the non-compliance or the hidden defect issue.

In compliance with articles L 221-12 of the French Consumer Code and 1648 paragraph 1 of the French Civil Code, the Buyer has a two(2)-year period following his order’s delivery to claim the hidden-defect guarantee or the non-compliance guarantee.

Those guarantees are free of charge for the Buyer. In those cases, the return shipping costs will be borne by the Vendor.

The reimbursement request for non-compliance should follow the below procedure:

The Buyer contacts the Client Service by email at the following address: commande@greenbeautybites.comHe should indicate in the email object: « Return under warranty »In the email text, the Buyer provides the affected order number, the affected products, the observed default or non-compliance characteristic.An email acknowledging receipt of the request will be sent to the Buyer, confirming awareness of the Buyer’s request by the Vendor, with the elements provided by the Buyer, and providing a return shipment voucher, to be used to return the affected products.The Buyer ships the products to be returned, carefully wrapped and protected, by tracked shipping using the return voucher provided by the Vendor.Upon receipt of the presumed non-compliant or affected from hidden-defect products, the Vendor will carry a control in order to establish the non-compliance or hidden-defect characteristic.

As well, the Vendor may carry out a test to ensure that the return products are the original products sent to the Buyer. These tests will be performed as soon as possible upon receipt and within a maximum period of one (1) month following receipt, date of receipt as per Carrier’s tracking data.

If the non-compliance or hidden-defect characteristic is established, the Vendor will then offer the Buyer the following choices, as long as the costs are in the same range for the Vendor, otherwise, he will have the right to choose the least expensive one :

- either reimbursement of the affected products (either by non-compliance or hidden defect), as well as the original shipping costs, through the same method of payment originally used for the order, within a maximum of fourteen (14) calendar days following receipt of the products.

- or exchange the affected products (either by non-compliance or hidden defect), upon Buyer’s request. The Vendor will bear the cost of shipping of the replacement products to the Buyer, and shipping will be subjected to these Terms.

Should the need arise, the Buyer can submit any claim or question by contacting the Vendor through the following contact details:


By email at the address commande@greenbeautybites.com

Using the contact form accessible on the Website at the following address: https://www.greenbeautybites.com/pages/contactsPhone: +33 (0) 986 463 760 (French land-line)

The Website, the brand and their components, such as domain names, logos, products, images, videos, texts or more generally any information covered by intellectual property rights are and will remain the exclusive property of the Vendor.

Through these Terms and Conditions, no transfer of any intellectual property right is carried out.

Any full or partial representation, modification, reproduction, distortion, use of all or part of the Website or its contents, for any reason, is explicitly prohibited.

The fulfilment of the Vendor’s obligations is adjourned in the case of force majeure or occurrence of a fortuitous event that would prevent a proper fulfilment of the obligations.

In those instances, the Vendor will notify the Buyer as soon as such an event occurs.

If one of the present contract clauses were to be nullified, this would in no way result in the nullity of the other contract clauses, which shall remain valid and binding for the Parties.

Any contractual modification is valid only after a written and signed agreement between the Parties.

7.

a. Data Controller

The personal data is collected and processed by the Vendor.


b. Data Collection

By acknowledging these Terms and Conditions, the Buyer agrees that the Vendor gathers and uses nominative data filled in, either during order checkout, or during the client account creation.

It is necessary in order to:

Fulfill the contract (order processing and shipping, invoicing, respecting legal and regulatory obligations…),Improve and personalize the services and contents offered to the Buyer,Track all interactions between the Parties (contact with the Client service, past orders, dispute resolutions…),Track all potentially illegal and prohibited activities, and make sure these Terms and Conditions are respected,Study the website use and other statistical researches.

The mandatory status of the fields will be signaled by an asterisk or by a note mentioning if “optional”.

When browsing the Website, the following data can be automatically collected and temporarily recorded: domain name or IP address, answer code http, amount of transferred octets, website address from which the Buyer arrived on the Website…

This data is collected in a completely anonymous fashion (they are not attached to an identity). It allows the Vendor to work on the offers provided to the Website’s users and clients.


c. Modification

In compliance with the French Data Protection Act (Loi Informatique et Libertés) of January 6 1978, modified, the Buyer is entitled to question, access, modify, oppose and amend any of his personal data.

To that effect, the Buyer can contact the Vendor Client Service at the following address: client@greenbeautybites.com

The Buyer is also entitled, for legitimate reason, to oppose the use of his personal data.

To know more about your rights, you can visit the French National Commission of Data Protection (CNIL) website: https://www.cnil.fr/en/home


d. Privacy

All personal data collected by the Website is and will remain strictly confidential.

It can only be transferred to the subcontractors that the Vendor works with, within the strict fulfilment of the Website services (especially PayBox Verifone, Shopify Inc. ).

It is exclusively destined to the Vendor, who guarantees that it will in no case be let, rent or sold to a third party without the explicit consent of the Buyer.

The Vendor may hand over the personal data of the Buyer in the only event of an official request from the relevant authorities in case of violation of law or breach of these Terms and Conditions.


e. Data Transfer

The Website is hosted by Shopify Inc., provider of the on-line e-commerce platform.

The personal data of the Buyer (excepting the banking information, not stored), is stored on the secured and protected servers of Shopify Inc., within the security standards used in the industry.

De facto, the personal data collected on the Website is transferred (in a secure fashion) to Shopify Inc.’s servers, located outside the European Union, in the United-States, and therefore subject to local law, including the Patriot Act.

A reminder of this information is made to the Buyer during checkout, before the final validation.

The Buyer’s agreement is mandatory in order to validate the order.


f. CNIL Declaration

The personal data collecting and processing by the Vendor has been registered with the French National Commission of Data Protection, Commission Nationale de l’Informatique et des Libertés (CNIL), under the number 1951974.



g. « Cookie » Policy

The « cookies » are small files saved on the computer or device of the user/Buyer when browsing any internet website. They enable to differentiate one user from another.

A cookie is not used to gather personal information without the user’s knowledge, but only to register data regarding his browsing on the Website, data that will be available directly to the Vendor for future visits or browsing requests on the Website (for example, information such as visited pages, date or hour of the consultation…). It allows for example to keep the user’s cart active, the client account logged in, to offer the Buyer’s customized content…

To benefit from all the Website functionalities, it is preferable to allow the storage of cookies on the computer or device. In case of refusal, the browsing could be more difficult to access some pages or functionalities.

To be noted that the cookies do not enable identification.

In compliance with the French National Commission of Data Protection (CNIL), the Vendor informs the Buyer that he can oppose the storing of cookies by setting his browser up accordingly (information is available on the CNIL website https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser)

This “Cookie Policy” paragraph is directly available at the following address https://www.greenbeautybites.com/pages/legal tab “Cookie”, in addition to being in these Terms.


h. Communications

The Buyer may receive from the Vendor email communications, pertaining products animation and special events from the Vendor, if the Buyer agreed to this beforehand.

The Buyer reserves the right to decline such communication by either, not giving his consent at the time of order checkout, or afterwards, by sending the Client Service an email at the following address client@greenbeautybites.com stating his refusal of such communication, or also, by clicking on the “unsubscribe” link at the bottom of the newsletters/communications received.

The telecommunication costs necessary to access the Website of the Vendor are to be borne by the Buyer.

The Vendor endeavors to keep the Website accessible at all moment, but the Vendor cannot be held liable for any interruption due to maintenance, technical reasons, updates or any other reason beyond the Vendor’s control.

As well, the Vendor cannot be held liable for any failure, error, slowing down of the network, or any other drawback or damages related to the use of Internet, including network disturbance, virus, data losses or security breach that may affect the Buyer.

Once browsing on the Website is completed and over, or once the Buyer is redirected to an outsider-website, these Terms & Conditions no longer apply.

Article 17 : Disclaimer

The Vendor can only be held accountable as high as the total amount of the Buyer’s order.



Article 18 : Applicable law

All clauses present in these Terms and Conditions, as well as all targeted operations and transactions of purchase and sales are subject to French law.

In the event of a dispute with no amicable solution, the matter will be brought before the relevant Tribunals.

Legal Notice

The website www.greenbeautybites.com is edited and published by GBB SARL, with headquarters located at the following address : 16, rue de la Couronne 68340 RIQUEWIHR - France, registered at the Colmar Trade and Companies Register (Registre du commerce et des sociétés de Colmar, also known as RCS Colmar) under the SIREN number 844 200 071 RCS Colmar, with an intra-community VAT number FR 61 500 165 352.
SIRET : 844 200 071 00018 RCS Colmar 

Contact : hello@greenbeautybites.com
Phone : +33 986 463 760 (French landline) 

Green Beauty Bites and www.greenbeautybites.com have been registered as a brand and website with the National Institute of Industrial Property (Institut National de la Propriété Industrielle, also known as INPI) under the number 15 4 222 851, on November 3rd, 2015. 
www.greenbeautybites.com has been registered with the French National Commission of Data Protection, Commission Nationale Informatique et Libertés (CNIL), in compliance with the French Data Protection Act n°78-17 of January 6 1978, registration number 1951974. 

Publication director : Anne FERRAND 

Website Creation and Development : Anne FERRAND

Web hosting :
Shopify Inc.
150 Elgin Street, Suite 800
Ottawa, ON K2P 1L4
Canada
1-888-746-7439
Support@shopify.com

Cookie Policie

This is an extract of our Terms and Conditions, for an easier access if needed.



« Cookie » Policy

The « cookies » are small files saved on the computer or device of the user/Buyer when browsing any internet website. They enable to differentiate one user from another.

A cookie is not used to gather personal information without the user’s knowledge, but only to register data regarding his browsing on the Website, data that will be available directly to the Vendor for future visits or browsing requests on the Website (for example, information such as visited pages, date or hour of the consultation…). It allows for example to keep the user’s cart active, the client account logged in, to offer the Buyer’s customized content…

To benefit from all the Website functionalities, it is preferable to allow the storage of cookies on the computer or device. In case of refusal, the browsing could be more difficult to access some pages or functionalities.

To be noted that the cookies do not enable identification.

In compliance with the French National Commission of Data Protection (CNIL), the Vendor informs the Buyer that he can oppose the storing of cookies by setting his browser up accordingly (information is available on the CNIL website https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser)

Top